2777 com Privacy Policy

Application of This Policy

This policy applies when you visit the 2777 com website, open an account, make a deposit or withdrawal, take part in any game or betting activity, or contact our customer support team. By creating an account on this website or continuing to use the service, you are considered to have accepted the terms of this policy.

Our Terms and Conditions should be read together with this Privacy Policy, as both documents together form the complete legal framework for using the platform.

Age Restriction

2777 com is intended only for persons aged 21 and above. We do not knowingly collect personal information from anyone under 21. If a person registers using false information, their account may be closed and any collected data will be deleted.

2.1 Registration and Identity Information

• Full name (as shown on national ID card or passport)
• Date of birth (for age verification)
• Email address
• Mobile number
• Username and password (stored in encrypted form)

2.2 Identity Verification (KYC) Information

• Scanned copy of National ID (NID) or passport
• Proof of address (utility bill, bank statement)
• Selfie photo (for verification against the document)

This information is used solely for identity confirmation and fraud prevention.

2.3 Financial Transaction Information

• Mobile financial service numbers (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal amounts and dates
• Transaction IDs and payment reference numbers

No complete mobile account number is stored directly on our servers — only the portion needed to identify the transaction is retained.

2.4 Technical and Usage Information

• IP address and device identifier information
• Browser type and operating system
• Session logs, page visits, and click data
• Cookies and locally stored data (Local Storage)
• Game play history and betting records

2.5 Voluntarily Provided Information

When you contact us via live chat or email, the information you provide (details of your question, complaint, or request) is stored so that similar issues can be resolved more quickly in the future.

4.1 Service Provider Partners

We work with selected third-party service providers for payment processing, identity verification, game software supply, and technical infrastructure management. These partners are provided only the information needed for their designated tasks and are not permitted to use that information for any other purpose.

4.2 Legal Obligations

Relevant information may be provided in response to a court order, a government authority investigation, or a lawful request from a law enforcement agency. In such cases, only the information specified in the request is provided — nothing more.

4.3 Business Changes

If there is a change in the business structure of 2777 com (merger or acquisition), user information may be transferred to the new entity. Prior notice will be given in that event and the terms of this policy will remain in effect.

4.4 With Consent

Beyond the above, information will be shared with third parties only on the basis of your explicit consent.

Response to a Data Breach

If a data breach occurs and user information is put at risk, we will promptly notify the affected users by email and take immediate steps to resolve the issue. Our technical team will also determine the scope of the damage and isolate the affected systems without delay.

6.1 Essential Cookies

These cookies are essential for the basic operation of the site — such as maintaining login sessions, storing security tokens, and temporarily holding form data. Disabling them may cause the site to not function properly.

6.2 Functionality Cookies

These cookies are used to remember your preferences (language, display settings) and to customise the site based on your previous visits.

6.3 Analytics Cookies

Anonymous analytics cookies are used to understand which pages are viewed most, where users spend more time, and which features are used most. This information helps improve the service.

6.4 Cookie Control

Non-essential cookies can be disabled or deleted from your browser settings. However, disabling cookies entirely may limit some features of the site.

Account and Identity Information

Retained while the account is active and for at least five years after it is closed. This is necessary for resolving financial disputes and meeting legal obligations.

Transaction Records

Records of all financial transactions are kept for a minimum of five years. This is for financial accountability and to assist with potential investigations.

Technical and Log Data

Server logs and usage data are generally kept for up to 12 months, after which they are automatically deleted or converted to anonymous form.

Inactive Accounts

An account with no activity for three consecutive years is considered inactive. The user will be notified by email, and if there is no response within the specified period, the account may be closed.

You are advised to read the privacy policy of any third-party service before using it. 2777 com is not responsible for the data practices of third parties.

Payment service providers (bKash, Nagad, Rocket, Upay) follow their own security standards. If you provide information directly on their platform during a transaction, that information falls under their own policies.

Notice of Significant Changes

If a significant change is made to how information is collected, used, or shared, a notice will be sent to your registered email at least 14 days in advance and a special banner will be displayed on the site.

Minor Changes

For minor changes such as spelling corrections, clarifications, or refinements to legal language, this page will be updated with a revised date.

Continued Use

If you continue to use the site after a change, you are considered to have accepted the updated policy. If you do not agree with the updated policy, you may request to close your account.